Garage Door Repairs FAQ

All Staten Island Garage Doors – FAQ

Garage doors in Staten Island New York, at least the high quality ones, are designed to work properly for more than 30 years, and if we leave aside the basic required maintenance, and some basic repairs every few years, they relatively don’t cause problems, considering that they can be used more than 3,000 times a year.
If you live in Staten Island, or own a business in Staten Island, and you are experiencing problems with your garage door, we welcome you to contact us for a same day garage door repair in Staten Island. Alternatively, you can read our frequently asked question we gathered during many years in the garage door repair and installation industry in Staten Island.
For any questions, we welcome you to contact All Staten Island Garage Doors, and one of our overhead doors specialist will try and help you.
Before we start, we would like to clear something very important: every overhead door which is not working properly, even if it just a simple safety sensors issue, or a heavy duty torsion spring problem, should not be used, before it is examined by a trained garage door technician, who will examine the door, repair it, and make sure it safe for use again. If you will insist to open or close the garage door, when obviously there is something wrong with it, you can create a bigger problem, but more important, you will put yourself at risk of getting injured.

Question: Why my overhead door in Staten Island is not closing all the way?

Answer: There are many possible reasons why a garage door in Staten Island is not closing all the way. And to better understand the question, we will need more information. It can be an opener issue, a broken spring, snapped cable, or even garage door safety sensors repair. But the important thing in that case, is that you should not try and repeatedly open or close the door, since it will probably lead to a bigger problem.

Question: What is your service area in Staten Island?

Answer: We offer local garage door services in Staten Island New York and the area. Since we are doing our best to provide a same day service near Staten Island, we try to stay local. But at the same time, we will never say no to our customers, so if you heard about our service, and you are interested to use us for your next overhead door project, please contact us, and we will be there for you. Not once we fixed garage doors in Westchester County, commercial overhead doors in Yonkers and more. Since when our customers need us, we will always be there for them.

Question: What kind of project does your company perform?

Answer: We repair and install overhead doors and roll gates near Staten Island New York. We repair, install and maintain commercial and residential garage doors. We also repair iron gates, electric gates, swing gates, sliding gates and more. We can perform both commercial and residential projects in Staten Island, and there was never a garage door project that was too small or too big for our technicians.

Question: What brands do you serve?

Answer: We serve all garage door brands in Staten Island:
Amarr garage door Staten Island
Genie garage opener Staten Island
Craftsman openers Staten Island
Clopay garage door in Staten Island
Lift Master Opener in Staten Island
Wayne Dalton overhead doors in Staten Island
All types and all brands of garage doors in Staten Island

Question: What method of payment do you accept?

Answer: We accept checks, cash and all major credit cards. Our company is insured, so proof of general liability will be provided if required.

Question: What are your operation hours?

Answer: All Staten Island Garage Doors are open every day, between 8 AM and 9 PM. But the nature of our service as a company that offer emergency repairs as well, require from us to available 24-7 for emergency garage door repairs near Staten Island.

Question: Do you install new garage doors?

Answer: Of course we do, we offer a complete service for new garage door installation in Staten Island, including supply and installation of new garage doors. We install high quality garage doors from leading brands.

Question: Where can I read reviews about your services?

Answer: In our days, it seem like everything is a click away. You can read reviews about our garage door services near Staten Island on our Yelp page, or on our Google page.

Question: Do you offer warranty?

Answer: Of course we offer warranty. We offer warranty for repairs and new installation, garage doors and roll up gates.

FAQ About Garage Door Problems

Question: What is wrong with my garage door?

Answer: The options when it comes to garage door problems in Staten Island are many, and there is no one particular problem that cover all the possibilities. But we gathered few of the common problems, and we will try to touch each one of them. If you are not sure, please contact us for same day garage door repair near Staten Island New York.

Question: Why my garage door in Staten Island is not closing all the way?

Answer: Most likely, but not for sure, that there is something wrong with your safety sensors. The way the garage door opener works, is that it needs to get a signal from the safety sensors, “informing” the garage opener that everything is ok, the open is clear, and it is safe to close the door. If something is blocking the door’s path, if the sensor is broken, the wire is cut, or anything else that prevent the sensors from doing their job, the opener will not close the door.
Know that every automated garage door in Staten Island should include safety feature, like the safety sensors. The safety sensors may be a reason for many garage door repairs, but at the same time, they are required by law, and can save life. So never remove or use the door remotely without them.

Question: What is the best garage door opener in Staten Island?

Answer: Ask any garage door supplier in Staten Island, which is the best garage opener in New York? And each opener manufacture will say that they are offering the best openers in the American market.
After many years of servicing garages in Staten Island, we come to the conclusion that our preferred and recommended garage opener manufacture to work with is Lift Master, who create high quality and reliable garage openers. Whether it is a chain drive garage opener or a belt drive garage opener, Lift Master will be a wise choice.

Question: Should I repair or replace my garage door?

Answer: This is a common question, but it should be answered only after inspecting the door, and making sure that it will be unsafe to repair it, or that the repair is going to cost more than it would cost to replace the door with a new garage door. But when you use the services of All Staten Island Garage Doors, you get service that can answer all your garage door needs, whether it is a garage door repair, or a new garage installation.

Question: What exactly is garage door maintenance?

Answer: Overhead garage door maintenance, or a roll up gate maintenance for that matter, is a process that should be performed twice a year, and it should improve the movement of the door or the gate move, and preserve their parts. At the same time, the maintenance give the person who perform the maintenance (You or a garage door tech), to inspect the door or the gate, and to make sure they are safe for use, and that there are no broken parts.

Question: What to do if my garage spring snapped?

Answer: The garage door springs are under a lot of tension, and when a spring break it can be dangerous. The best thing you can do is to stop using the door, and contact a garage door company in Staten Island, to replace the broken spring for you. We fox example, carry springs for 95% of the residential and commercial garage door in Staten Island, and the springs we do not carry, we can get the same day.

Question: Is my garage door safe for use?

Answer: This is a big question, so generally we will say that every garage door with a problem, whether it is a garage door in Staten Island  or a garage door repair in Torrance CA, If you are visiting our website, you probably experiencing issues with your door, and in that case, we will recommend you to stop using the door. It may be safe for use, but we cannot determine that until we will come and inspect the door.

Question: Why my garage door make loud noises?

Answer: There are many options for a noisy garage door in Staten Island. It may be a problem with the mechanism of the door, or you may ignored the need for maintenance. The best thing to do will be to lubricate the door and see if it solve the problem, if not, contact us for same day repair in Staten Island.

Question: Why the garage opener doesn’t open the door?

Answer: There is a possibility that there is something wrong with your opener, but it can also be a problem with the mechanism of the garage door or both. We need more info to determine what the exact reason that prevent your garage door from opening is.

Question: Why the remote control doesn’t open the garage door?

Answer: First try to replace the battery. People forget that there is a battery inside that can empty after few years. If that doesn’t solve the problem, you may need to reprogram the remote, or to contact us for help.

Where can I learn about garage door repairs?

The internet is the best source for information on every subject. And the garage door industry is not different. You can search on You Tube for garage door repairs Videos. There are explanations there regarding almost every aspect of the garage door industry. You can watch Video of garage door repair in Staten Island, Garage door repairs in Westchester and more.

Question: Should I repair my garage door by myself?

Answer: Some garage door issues problems that can be repaired in DIY, and there problems that require certain knowledge and tools. It all depend on what kind of problem there is, that prevent the garage door from working properly. If you need to replace the door, the spring or the opener, you may want to consider contacting a garage door supplier in Staten Island. If it is a problem with the safety sensors, basic maintenance or other basic repairs, you may be able to repair it by yourself.
There are many articles that explain about garage door repair DIY and garage door troubleshooting. The important thing is to make sure that you fully understand everything before you decide to repair your overhead door by do it yourself. Remember that garage door repair is not the place to experiment, and you need to make sure that you know what you are about to do and that you have the requires parts, working tools and of course the knowledge for repairing a garage door in Staten island by yourself.

For garage door repairs questions, please call us
Call: 917-794-3040
.